We ship anywhere in the United States and International countries.

International customers please note: we are not responsible for any additional custom fees initiated by your country upon arrival. All customs and duty fees are the customer's responsibility to pay. Duties and taxes vary by country. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, package rejection upon arrival and/or failure to pay duty fees. 

PROCESSING YOUR ORDER

Orders will ship within 7-10 business days. Thanks for your patience as we hand make your jewelry. Please note that we do not ship on Saturdays, Sundays, or holidays.

 

RETURNS + EXCHANGES

We gladly accept returns and exchanges if notified within 14 days of delivery.

All approved returns are issued as store credit only, which never expires and can be used toward any future Shiftd Jewelry purchase.

Returned items must be unworn and in original condition. Customers are responsible for return shipping. We recommend using a tracked shipping method, as we are not responsible for lost return packages.

If your jewelry needs a refresh, resizing, or small repair from too much love, we are always happy to help. For all return, exchange, or repair inquiries, please email hello@shiftdjewelry.com.

Vintage and sale items are final sale and not eligible for return or exchange.